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Jetzt in 2 Minuten bewerben

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Werde jetzt

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Neugierig, was dich hier wirklich erwartet?

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Ja, absolut!

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Mehr erfahren

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So sieht dein Tag bei uns aus

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Support & Skalierung leiten

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Support-Qualität & Effizienz sicherstellen

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Reporting & KPIs steuern

HubSpot + Intercom = deine Spielwiese. Du definierst die Support-KPIs, arbeitest eng mit unserem BI-Spezialisten an echten, nutzbaren Dashboards und trägst die Erkenntnisse aktiv in dein Team. Keine Excel-Magie, sondern datenbasierte Steuerung.

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Knowledege Managment

Du verantwortest AI als primären Support-Kanal – mit Substanz. Fin in Intercom aufsetzen, trainieren und kontinuierlich verbessern. Help-Center-Artikel pflegen und ausbauen. Enger Austausch mit Produjt, um gute Produkt-Knolösen.

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AI-First Support aufbauen

Du gibst die Architektur vor — Help Center, Playbooks, Makros, Fin in Intercom. Dein Team pflegt, du steuerst Qualität und Struktur. Enger Austausch mit Product, damit Probleme an der Wurzel gelöst werden.n.

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Lerne unser Team kennen

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Memberspot besteht aus ambitionierten Talenten, die für die Werte Eigenverantwortung, Qualität und Zusammenarbeit brennen. Bei Memberspot leben wir eine Remote-First & Ownership-Kultur.

Das heißt, du gestaltest deinen Bereich eigenständig, kannst deine Stärken voll einbringen und echte Impact-Projekte vorantreiben.

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Lara

Customer Success Managerin

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“Wir sind ein Team, das sich gegenseitig unterstützt und weiterbringt. Hier haben alle die Chance, sich einzubringen und Dinge voranzutreiben – ohne starre Strukturen.”

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Thomas

VP Marketing & Growth

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“Bei Memberspot haben wird die Möglichkeit, neue Ideen einfach mal auszuprobieren und direkt zu sehen, was funktioniert. Hier kannst du kreativ sein, Verantwortung übernehmen und echt was bewegen.”

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Jetzt bewerben img]:fun-h-[1em]\" data-type=\"emoji\">\"sparkles

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